Once an order is placed, we begin processing it immediately to ensure prompt delivery. If the order is placed after 4:00 p.m. EST., you can modify or cancel it. Simply email us at support@kwikpets.com or call our customer support at  +1 (888) 789-594. It's best to do this as soon as possible, as orders may be processed quickly.

We will do our best to accommodate your request.